PRIVACY POLICY — Matthew Grieg Rendering

Last updated: 01/06/2026

This Privacy Policy explains how Matthew Grieg Rendering (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website, contact us, or use our services. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

If you have any questions, please contact us at:
📧 matthewgriegrendering@gmail.com
📞 07969 324 151

1. Who We Are

Matthew Grieg Rendering
Email: matthewgriegrendering@gmail.com
Phone: 07969 324 151

We provide professional external rendering services across Kent, Sussex and South East London.

2. What Personal Data We Collect

We may collect the following information:

A. Information you provide directly

  • Name

  • Email address

  • Phone number

  • Address and postcode

  • Property details

  • Photos you upload

  • Enquiry details

  • Any information submitted through our contact or quote forms

B. Automatically collected data

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

  • Referring website

  • Cookie preferences

Learn more about our Cookies Policy.

3. How We Use Your Data

We use your data to:

  • Respond to enquiries

  • Provide quotes and site surveys

  • Deliver our rendering services

  • Improve our website and customer experience

  • Send service updates or follow‑up messages

  • Maintain internal records

  • Comply with legal obligations

We do not sell your data to third parties.

4. Legal Basis for Processing

We rely on the following lawful bases:

  • Contract — to provide quotes and services

  • Legitimate interests — to improve our website and respond to enquiries

  • Consent — for marketing communications and non‑essential cookies

  • Legal obligation — where required by law

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data, including:

  • Encrypted email systems

  • Secure cloud storage

  • Access controls

  • Regular security reviews

We retain personal data only as long as necessary for the purposes outlined in this policy.

6. Sharing Your Data

We may share your data with:

  • Email and hosting providers

  • Website analytics tools (e.g., Google Analytics)

  • CRM or scheduling tools

  • Subcontractors (only if required for your project)

All third parties are required to comply with UK GDPR.

7. Your Rights Under UK GDPR

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

To exercise your rights, contact: matthewgriegrendering@gmail.com

8. Marketing Communications

We may send updates or follow‑ups related to your enquiry.
You can opt out at any time by replying STOP or emailing us.

9. Links to Other Websites

Our website may contain links to third‑party sites.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last updated” date will always reflect the latest version.

WEBSITE DISCLAIMER — Matthew Grieg Rendering

Last updated: 01/06/2026

This Website Disclaimer applies to all content on the Matthew Grieg Rendering website. By using our site, you agree to the terms below.

1. General Information Only

All information on this website is provided for general guidance and informational purposes only.
It should not be considered:

  • Professional technical advice

  • A substitute for a site survey

  • A guarantee of suitability for your property

For personalised advice, please request a free site survey.

2. Accuracy of Information

We make every effort to ensure the information on this website is accurate and up to date.
However, we make no warranties or guarantees regarding:

  • Completeness

  • Accuracy

  • Reliability

  • Suitability

  • Availability

Rendering requirements vary by property, substrate, weather exposure, and other factors.

3. No Liability for Loss or Damage

To the fullest extent permitted by law, we are not liable for any:

  • Direct loss

  • Indirect loss

  • Consequential loss

  • Damage arising from the use of this website or reliance on its content

This includes (but is not limited to):

  • Decisions made based on website information

  • Use of third‑party tools or calculators

  • Misinterpretation of technical content

4. External Links

Our website may contain links to third‑party websites.
We do not control or endorse these sites and are not responsible for:

  • Their content

  • Their accuracy

  • Their privacy practices

  • Any loss or damage arising from their use

5. Technical Information Disclaimer

Any technical information provided (e.g., about silicone render, monocouche, or EWI systems) is for general educational purposes only.

Actual suitability must be assessed during a site survey.

6. No Guarantee of Availability

We do not guarantee:

  • The website will be available at all times

  • The website will be free from errors

  • The website will be free from viruses or harmful components

Users are responsible for their own cybersecurity measures.

7. Professional Advice Disclaimer

Nothing on this website constitutes:

  • Professional construction advice

  • Structural assessment

  • Legal advice

  • Financial advice

Always consult a qualified professional for property‑specific recommendations.

8. Changes to This Disclaimer

We may update this disclaimer at any time.
The “Last updated” date will reflect the latest version.

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